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Solene Richard

Solene Richard

Communication skills for workplace success

39 ans
Permis de conduire
Limoges (87000) France
En poste En simple veille
Atypique, polyvalente, curieuse et déterminée !

J'ai étudié les arts, l'infographie puis l'ingénierie de l'information et de la communication.
Un parcours qui m'a amené à travailler à Nice, Londres, Paris.

Résidant aujourd'hui à Limoges ; où mon cursus avait débuté ; je partage mes activités entre projets indépendants, interventions dans le cadre de modules de communication à l'université de Limoges (IUT Tech de Co) et mon poste à temps plein de gestionnaire Supply Chain au sein de la société Volvo Trucks Remanufacturing.

Bilingue, mes expériences sont orientées client : performance commerciale, qualité relationnelle et innovation pédagogique sont mes leitmotivs.

J'ai une curiosité particulière pour les univers de l'artisanat et de l'industrie, mais aussi pour la vulgarisation par l'image, notamment dans les domaines de la sociologie et du développement durable (blue economy).
  • Bilingue anglais, j'ai résidé à Londres durant 1 an 1/2, participé à l'ouverture de la première galerie 'Carré d'artistes' londonienne et occupé la fonction d' "Assistant Manager".
Détails de l'expérience
  • Mission:

    • Setting up the means required to-achieve the Target Turnover of the gallery

    • Developing a close commercial relationship with the customers

    • Ensuring customer satisfaction. Welcoming customers in a friendly and obliging manner

    • Helping and advising potential customers if required.

    • Using a non-aggressive sales technique (contact, knowledge, convince, conclude, consolidate)

    • Having a dynamic, cheerful and positive attitude

    • Fostering customers' loyalty

    • Promoting the other galleries and the website

    • Securing the permanent Implementation of the levels of Sales

    • Ensuring the permanent exhibition of artworks in sufficient quantity

    • Ensuring the delivery of artworks and curriculums in good time

    • Setting up new artists and curriculums regularly, in line with the established procedures

    • Ensuring the high quality preparation of the artworks. in good time and in line with established procedures

    • Promoting the "Coming Soon" artists

    • Ensuring the distribution of Keep in Touch, Flyers, Leaflets etc..... and maintenance of the data base

    • Organizing the Events

    • Anticipating and setting up all the necessary means for the implementation of particular events (Meet The Artist, Children Workshops)

    • Christmas, other special events, themes, in line with agreed procedures

    • Establishing and maintaining a good relationship with the artists

    • Ensuring a good commercial relationship in all interaction with the artists (Contact, delivery of artworks, and return of artworks…)

    • Ensuring completion of administrative tasks

    • Updating the administrative documents (Cash book, daily sales, customer files, artists files, artworks in and out, artworks and office supplies stocks, weekly report, bank lodgments, cash reconciliation, office supplies ordering, SIM…)

    • Shipping artworks to other galleries or returning unsold works to artists in line with established procedures

    • Filling in daily (email, post... ) weekly ~ and monthly reports, Children Workshops Enrolments

    • Managing the training of the team members on the sales techniques

    • Carrying out Housekeeping
    - Guaranteeing a permanently clean and order1y gallery and basement in line with the defined procedures

    • Following rules and procedures

    • Ensuring that the safety rules, time keeping rules, internal rules, refuse collection rules and others are respected. Respecting, and ensuring respect for the established procedures and deadlines

    • Proposing Improvements

    • Seeing constructively critical of existing procedures and proposing changes to improve efficiency
Description de l'entreprise
Carré d’artistes ®, an innovative concept of art gallery:
• a selection of 200 artists from around the world
• regular renewal of exhibitions (a new artist in each gallery every two weeks)
• more than 1,000 unique and original artworks in each gallery
• prices ranging from 59 € to 298 €
Site web de l'entreprise